Privacy Policy

At Salomon Shop (valueshoeshop.com), we recognise that your privacy is as paramount as the design integrity of the products we curate. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and make a purchase. It is crafted with the same meticulous care we apply to selecting our collaborative sneakers and performance footwear.

By using our site, you consent to the data practices described in this policy. If you do not agree, please refrain from using our site.

1. INFORMATION WE COLLECT

We collect information that you provide directly to us and data about your interaction with our site, essential for a seamless and secure transaction.

• Personal Identifiers: Name, shipping address, email address, and telephone number provided during checkout or account creation.
• Payment Information: Credit/debit card details (processed directly by our PCI-DSS compliant payment gateway; we do not store full card details) or your PayPal email and associated information.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, and operating system.
• Usage Data: Information about how you navigate our site, products you view, and your interaction with our content.

2. HOW WE USE YOUR INFORMATION

Your data is utilised with the same precision and purpose that defines our product collection.

• To process and fulfil your orders, including sending order confirmations and shipping notifications.
• To communicate with you about products, offers, promotions, and events, reflecting the aesthetic and collaborative spirit of Salomon and our partners, but only if you have opted in.
• To provide customer support and respond to your inquiries at [email protected].
• To improve the functionality, security, and user experience of our website.
• To prevent fraud and ensure the security of our transactions.

3. DATA SHARING AND DISCLOSURE

We treat your data with the confidentiality reserved for a limited-edition release. We do not sell your personal information.

• Service Providers: We share data with trusted third parties who perform services on our behalf, such as payment processing (e.g., PayPal, Stripe), shipping carriers (e.g., DHL, FedEx), and email marketing platforms. These partners are bound by strict data processing agreements.
• Legal Obligations: We may disclose information if required by law, regulation, or legal process, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. DATA STORAGE AND SECURITY

We implement security measures that mirror the technical innovation of our products.

• Your data is stored on secure servers protected by firewalls and SSL (Secure Sockets Layer) encryption, creating a secure tunnel for all transmitted information.
• We adhere to industry standards and are PCI-DSS compliant, meaning we follow stringent requirements for handling credit card information.
• While we employ robust measures to protect your data, no electronic transmission or storage method is 100% secure. We continually strive to use commercially acceptable means to protect your personal information.

5. YOUR RIGHTS

You have rights regarding your personal data, consistent with global privacy regulations like the UK GDPR.

• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete data.
• Erasure: You can request the deletion of your personal data, subject to certain legal obligations we may have.
• Objection/Opt-out: You can object to the processing of your data for marketing purposes by clicking the “unsubscribe” link in any marketing email or contacting us directly.
• To exercise any of these rights, please contact us at [email protected].

6. COOKIES AND TRACKING TECHNOLOGIES

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand the origin of our audience.

• Essential Cookies: Required for the operation of our site, such as securing your transaction and enabling you to add items to your basket.
• Analytical/Performance Cookies: Allow us to recognise and count the number of visitors and see how they move around our site. This helps us improve the way our website works.
• Targeting Cookies: These record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests.
• You can configure your browser to refuse all or some browser cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

7. INTERNATIONAL DATA TRANSFERS

As a global retailer (serving most regions worldwide, excluding Asia and select remote areas), your information may be transferred to and processed in countries other than your own. We ensure all transfers are protected by appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a new “Last Updated” date at the top of this page.