At Salomon Shop, we understand that the spirit of exploration doesn’t recognise borders. You’re a modern explorer, seamlessly transitioning from urban landscapes to untamed trails. Your gear needs to keep up, and so does our delivery service. We’ve crafted a global shipping strategy that’s as reliable and performance-driven as the products we curate. Whether you’re in the heart of Manchester or halfway across the globe, your next adventure is our priority.
Our Shipping Partners: Precision and Reliability
We partner with world-leading carriers to ensure your curated footwear arrives safely and efficiently. We’ve selected DHL, FedEx, and EMS for their proven track records in global logistics, mirroring our own commitment to excellence and performance.
Your Shipping Options
We offer two distinct shipping methods designed to suit your needs, whether you value speed or cost-effectiveness.
- Standard Shipping (10-15 Business Days): For £12.95, we entrust your order to the expert hands of DHL or FedEx. This is our recommended option for a balance of speed and reliability. Once your order is processed and leaves our warehouse, you will receive a tracking number to monitor your parcel’s journey every step of the way, from our door to yours.
- Free Shipping (15-25 Business Days): For orders over £50, we offer free worldwide shipping via EMS. This economical option ensures you can access our premium collection from anywhere in the world without additional cost. Please note this service does not include full end-to-end tracking.
The Journey of Your Order
Every adventure requires preparation. Before your shoes embark on their journey to you, our team meticulously prepares your order.
- Order Processing (1-2 Business Days): After you place your order, our team gets to work. We verify the order, carefully hand-pick your items from our curated collection, and package them with the utmost care to ensure they arrive in perfect condition.
- Dispatch & Tracking: Once your package is dispatched, the shipping timeline begins. For Standard Shipping orders, you will receive a confirmation email with your tracking details, allowing you to follow your parcel’s progress.
- Delivery: Our courier partners will deliver your package to the address you provided. For Standard Shipping, a signature may be required upon delivery.
A Note on Global Delivery
While we strive to serve explorers worldwide, please be aware that delivery to certain parts of Asia and other remote regions may not be available at this time. Shipping times are estimates and can occasionally be affected by factors outside our control, such as customs clearance procedures or local holidays. Any applicable import duties or taxes are the responsibility of the customer.
Our Promise to You: We know the frustration of waiting for gear that doesn’t meet expectations. That’s why we solve that pain point not only with our products but with our service. Our shipping options are designed to be as versatile and high-performing as the Salomon sneakers and exclusive collaborations we offer. We are your partner in adventure, from the moment you click ‘checkout’ to the moment you unbox your next favourite pair.
Have questions about your order’s delivery? Our team is here to help. Reach out to us at [email protected].